PRODUCTS
& SERVICES
2026 VENDOR PROFILES
As a home medical equipment or in-home care provider, you need vendors you can depend on. In this special advertising section, HomeCare gives you a look at the products and services offered by some of the leading companies in the industry—as well as what drives them. Learn more about your potential partners inside.
Proactive Medical Products
Proactive Medical is a leading manufacturer of healthcare products located in New York and Florida. It has five warehouses totaling 100,000 square feet and continues to expand to meet its customers’ needs.
Proactive Medical’s team is built around professionals who have expertise in various backgrounds, including long-term care, homecare, hospice, rehabilitation and acute care. Its products are sold through its large distribution network in the United States and abroad.
Proactive Medical also offers an extremely efficient and affordable custom product/original equipment manufacturer program. Their expertise allows Proactive Medical to manufacture most of its products in unlimited sizes, styles and configurations. For its larger customers, it offers a container-direct model that is seamless, efficient and cost effective. Proactive Medical is recognized for high quality healthcare products by medical professionals and facilities throughout North America. Its extensive product lines include:
- Protekt Air: Therapeutic air mattress systems
- Protekt Foam: Pressure redistribution foam mattresses
- Protekt Wheelchair Cushions: Positioning and pressure redistribution models
- Protekt Lifts & Slings: Electric, sit-to-stand and manual styles
- Wheelchairs: Standard, bariatric, reclining and transport
- Wheelchair Parts (Universal): Elevated leg rests and footrests, anti-tippers, wheel locks, brake extensions and arm pads
- Homecare Beds: Semi electric, full electric and bariatric
- Long-Term Care Beds: Hi-low, expandable and bariatric
- Walkers: Aluminum or steel, standard, bariatric and junior
- Rollators: Steel or aluminum, standard and bariatric
- Respiratory: Nebulizers, regulators and oxygen cylinders
Whether you’re a durable medical equipment dealer, distributor or retail customer, Proactive Medical is always available to answer any questions. Proactive prides itself on providing unparalleled customer experiences, and it treats customers like family.
590 Franklin Avenue
Mount Vernon, NY 10550
(855) 237-7622
sales@proactivemedical.com
ABM Respiratory Care
ABM Respiratory Care (ABMRC) develops innovative respiratory therapy solutions that support patients across the continuum of care—from hospitals to the home. Focused on advancing modern airway clearance therapy, ABMRC combines clinical innovation, user-centered design and comprehensive support to help clinicians deliver effective respiratory care.
The company’s BiWaze platform is built on proprietary dual-blower technology that separates inhalation and exhalation pathways to help enable precise therapy delivery and to enhance patient comfort. Both BiWaze systems are designed with a simplified touchscreen interface and built-in battery to support ease of use and portability across care settings
This platform serves as the foundation for two advanced airway clearance solutions the company provides: BiWaze Clear and BiWaze Cough. BiWaze Clear is an all-in-one airway clearance system that combines lung expansion, high-frequency oscillation and nebulization through an integrated Aerogen nebulizer in a single therapy session. Designed to deliver three therapies in one system in approximately 10 minutes, BiWaze Clear helps simplify treatment while supporting mucus clearance from the lower airways. It is designed to support patients with chronic respiratory conditions associated with retained secretions, including bronchiectasis, cystic fibrosis, neuromuscular conditions and certain acute respiratory conditions such as pneumonia.
BiWaze Cough is an advanced mechanical insufflation-exsufflation (MI-E) system designed to assist patients with ineffective cough and impaired secretion clearance, including those with neuromuscular weakness or other conditions that limit effective cough. With customizable settings, CoughCue synchronization technology and live pressure and flow waveforms, BiWaze Cough helps clinicians tailor therapy and view delivery in real time.
Brightree
Transforming How HME Providers Manage Growth, Efficiency & Patient Engagement
For many home medical equipment (HME) providers, resupply remains one of the most complex and resource-intensive areas of the business. Manual workflows, inconsistent patient outreach and disconnected systems can lead to missed orders, increased staff burden and avoidable revenue loss.
Brightree Resupply offers a different way forward, helping providers move from manual, task-based processes to intelligent, workflow-driven automation.
At its core, Brightree’s suite of resupply solutions helps continuously identify eligible patients, support timely outreach and facilitate order creation through a connected, integrated system. By embedding payer, product and compliance logic directly into the workflow, the platform can help standardize processes and reduce the variability that often leads to errors and rework.
This automation extends across the entire resupply process, from patient engagement and eligibility verification to order management. The result is greater visibility and control without adding unnecessary complexity to the day-to-day work.
Brightree Resupply also supports a more proactive patient experience through multi-channel engagement, including text, email, phone and digital interactions. These touchpoints can make it easier for patients to reorder supplies on time, supporting stronger adherence and more consistent long-term engagement.
For operational teams, the impact can be just as meaningful. By helping reduce repetitive administrative work and shifting staff toward exception-based workflows, organizations can improve efficiency, support greater accuracy and better allocate resources to patient-facing activities.
Together, these capabilities create a more scalable approach to resupply. Instead of relying primarily on additional headcount to support growth, providers can standardize processes, capture more eligible orders and minimize revenue leakage tied to manual variability.
As part of the broader Brightree platform, Resupply connects to the full life cycle of HME operations, helping create a more unified experience from intake to billing. This integrated approach helps improve workflows, maintain compliance and create a more consistent experience for both patients and staff.
For HME providers looking to modernize and streamline their resupply, Brightree’s suite of resupply solutions offers an automation-first model designed to support operational performance, patient success and long-term growth.
Contour Products, Inc.
The Night 1 Add-On That Keeps Patients on Therapy
Every durable medical equipment (DME) provider has seen it happen: A patient fitted with a continuous positive airway pressure (CPAP) device leaves motivated but weeks later, enthusiasm fades. Mask discomfort, leaks and restless nights erode commitment, and often the device ends up in a closet. Typically, the issue isn’t the equipment—it’s the comfort.
The Comfort Challenge Behind CPAP Therapy
What is frequently overlooked is how a well-designed CPAP pillow can manage and reduce positioning variables. Traditional pillows vary in support, go flat and can push against the side of a CPAP mask, disrupting the seal and creating pressure points. Patients often respond by overtightening their headgear, which increases discomfort, leaves facial marks and may lead to neck pain and restless sleep.
The Contour CPAPMax Pillow was designed to help address exactly these challenges. A patented cut-out design accommodates CPAP and BiPAP masks in virtually any sleep position, helping reduce mask interference without the need to overtighten straps. Integrated hose support helps minimize pulling and tangling throughout the night. Cervical contouring helps promote proper head and neck alignment for more comfortable, restful sleep.
It doesn’t replace therapy—it helps create a more enjoyable therapy experience from the very first night.
1 Conversation, 3 Business Outcomes
A newly diagnosed patient leaves your office motivated, unaware of an impending setback. Tonight, they’ll rest on a familiar pillow that could undermine their therapy. As they roll onto their side, the pillow pushes against the mask, breaking the seal and releasing air. By morning, they wake with dry eyes, mask lines and a sense that CPAP therapy isn’t for them. This moment will determine whether they continue with therapy or drop out.
The Contour CPAPMax Pillow changes that outcome. Introduce it at setup and walk the patient through exactly what their current pillow is doing to their mask seal; the value is immediately clear. That’s business outcome No. 1: a patient who leaves your office genuinely set up for night one success—more comfortable, more confident and more likely to stick with therapy.
It’s also one of the simplest cash sales in your store. The CPAPMax Pillow is health savings account and flexible spending account-eligible, requires no documentation and has no billing complexity. The conversation flows naturally during equipment setup for most patients. Once they understand how their old pillow has been working against them, the decision makes itself. That’s outcome No. 2: a high-margin, low-friction cash sale added to every new CPAP setup.
A patient who sleeps comfortably stays on therapy. A patient who stays on therapy is profitable through resupplies such as masks, filters, tubing and headgear. One simple product, added to a conversation you’re already having, helps protect and grow the resupply pipeline that sustains your business. That’s outcome No. 3: a stronger, more predictable resupply funnel.
Carrying the Contour CPAPMax Pillow is one of the simplest ways to align your patient care goals with your business goals. Patients get a better shot at therapy success. Your store gets a reliable cash sale and a stronger resupply pipeline, and it all starts on Night 1.
3400 International Airport Drive
Suite 900
Charlotte, NC 28208
(855) 240-3301
sales@contourhealth.com
Tactical Back Office
Tactical Back Office (TBO)
TBO helps healthcare organizations build stronger operational infrastructure through fully trained healthcare professionals and specialized business process outsourcing services designed specifically for regulated healthcare environments.
Founded by healthcare operators and business owners who understand the operational realities of managing complex organizations, TBO supports physician practices, multi-location healthcare organizations, hospitals, dental groups, behavioral health providers, sleep labs and durable medical equipment and home medical equipment companies with fully trained professionals who arrive prepared to contribute from Day 1.
Every professional is college educated, fluent in English, HIPAA trained and completes up to 16 weeks of healthcare-specific education through Tactical U before joining a client organization, paid for by TBO. Training takes place in active healthcare environments and includes medical terminology, documentation standards, revenue cycle management, patient communication, compliance requirements, system proficiency and role-specific workflow preparation. Clients receive fully trained professionals without investing additional time, money or resources in onboarding.
Unlike traditional virtual assistant providers, TBO delivers operational continuity through standardized workflows, cross-trained coverage, structured management and a workforce model designed for long-term retention. With less than 1% annual turnover and an average client staff tenure of five years, healthcare organizations gain a stable extension of their team while reducing overhead by as much as 75%.
Beyond staffing, TBO’s Service Hub provides specialized operational support in areas that directly influence revenue and organizational performance. Services include payer contracting and relations, credentialing, provider enrollment, reimbursement optimization, healthcare information technology support and revenue cycle expertise delivered by experienced healthcare executives. This integrated model allows organizations to strengthen critical business functions through a single strategic partner while improving operational efficiency, compliance readiness and long-term scalability.
Today, more than 400 healthcare organizations rely on TBO to improve workforce stability, strengthen compliance, accelerate productivity and build the operational capacity needed to support increased revenues and sustainable growth in an increasingly complex healthcare environment.
1050 East Flamingo Road
Suite 107-1166
Las Vegas, NV 89119
(800) 558-7501
csmith@thetbo.com
TeamDME!
Fueled and inspired by a passion and dedication for taking care of clients, TeamDME! provides superior software for superior care. Since 1988, TeamDME! has been perfecting its client care, developing a software solution driven by client and industry needs. This is what the company’s software and heritage are all about.
TeamDME! Provides All the Right Tools
Your software solution shouldn’t make running your business more difficult and take more people to run it. TeamDME! XL combines all the tools you need to manage and optimize your home medical equipment or durable medical equipment front and back-office functions.
Cloud Based
Access your data from anywhere. TeamDME! worries about performance, security, backups and disaster recovery.
Billing Features
The billing wizards make billing simple, fast and compliant. Easier billing makes your staff more productive.
Monthly Billing Charts
TUnderstand the rejections your staff are facing billing Medicare and other providers, and focus training on weaknesses.
Mobile Delivery Tablet
Get electronic signatures and capture correct serial/lot numbers at the point of delivery.
Online Payment Portal
Customers pay you faster when they can pay after hours with convenient options for check or credit card.
Online Payment Portal
Customers pay you faster when they can pay after hours with convenient options for check or credit card.
Point of Sale
Cash drawer, pole display and scanner make any computer a cash register to speed your customer through the line. Accept credit cards at the register, by phone or online.
Email Integration
Email forms to physicians and payers and reports to facilities, referral sources and coworkers.
E-Fax Integration
Fax certificates of medical necessity or prescriptions to physicians, authorization forms to payers and more with a couple of clicks from your desktop.
Security
Security is built into everything that TeamDME! does.
A True 360-Degree View
Make informed financial decisions based on accurate, real-time data because all your back-end office functions are included, giving you a true 360-degree view of your company’s financial health.
Companies today face many challenges—competitive bidding, increased costs, decreased reimbursements and a host of other internal and external forces that require up-to-the-minute information to help navigate the waters. Without proper bookkeeping, your company can take an abrupt dive toward bankruptcy.
This is why keeping track of your company’s financials is a key component of success. It should play a role in every financial decision you make—from purchasing vehicles, equipment and supplies to increasing marketing, stocking inventory and determining salaries.
Coupled with TeamDME! XL’s ease-of-use and the functionality of the General Ledger, your bookkeeping and accounting transactions will be streamlined and the resulting reports will provide important business insights.
750 Old Hickory Boulevard
Suite 1-285
Brentwood, TN 37027
(888) 832-6363
info@teamdme.com
teamdme.com
Brownmed, Inc.
Brownmed is a manufacturer of orthopedic, rehabilitation and pain management products that help durable medical equipment (DME) suppliers meet the evolving needs of patients and healthcare providers.
With a long-standing reputation for quality and innovation, Brownmed offers a comprehensive portfolio of braces, supports, compression therapy solutions and rehabilitation products designed to promote recovery, mobility and independence. Brownmed focuses on delivering clinically effective, patient-friendly solutions that support compliance and improve outcomes in home and outpatient settings.
DME providers value Brownmed’s commitment to reliable product performance, streamlined distribution and responsive customer support. By working closely with healthcare professionals and channel partners, the company develops products that address common musculoskeletal conditions while helping suppliers expand their offerings and serve a broader patient population. Through continuous innovation and a dedication to enhancing patient care, Brownmed remains a valued partner for DME suppliers seeking dependable solutions that improve lives and drive business growth.
1300 Lundberg Drive West
Spirit Lake, IA 51360
(877) 853-5518
customer.service@brownmed.com
Kalagon
Kalogon is best known for its smart seating solutions that improve comfort, restore blood flow and protect seated health for people who rely on wheelchairs and complex rehab technology every day.
Founded by former SpaceX engineers, Kalogon brings engineering, clinical insight and real user feedback together to improve comfort, positioning and skin protection in everyday seated life.
Within the medical market, Kalogon offers four products:
- Orbiter Med, a Medicare-coded smart cushion that adapts in real time for individualized pressure management;
- Bondar, a custom back support designed to improve postural support while simplifying ordering and setup;
- Booster, an advanced pressure relief accessory that enhances existing single-cell flotation cushions; and
- Orbiter Classic, Kalogon’s original smart cushion designed to deliver adaptive pressure management throughout the day.
Kalogon designs with real life in mind, including the reality that recommended offloading is not always easy to perform consistently. The company’s products help make seating feel less complex while supporting more consistent pressure management throughout the day.
For homecare organizations and long-term care facilities, Kalogon also offers unique solutions to support seated care, including Booster, which has a number of specific programs designed for a wide range of environments.
Merits Health Products
Merits Health Products USA, established in 1995 and headquartered in Fort Myers, Florida, is a leading provider of mobility and accessibility solutions helping individuals live more independent and fulfilling lives. As a subsidiary of Merits Health Products Co., Ltd., the company combines decades of innovation, quality craftsmanship and customer-focused service to deliver products that enhance freedom, comfort and accessibility.
With distribution centers in Fort Myers and Las Vegas, Merits serves customers across the United States. Its product portfolio includes power wheelchairs, mobility scooters, patient aids and stairlifts that are designed to meet a wide range of mobility needs while prioritizing safety, reliability and ease of use.
Merits Pilot Stairlifts help individuals remain safe and comfortable in their homes. The Aviator E603 is designed for straight staircases and features a universal design, swivel seat and hinged rail. For curved staircases and specialized applications, the Navigator E604 offers a custom solution suitable for indoor, outdoor and heavy-duty environments.
At Merits, the mission is simple: to improve lives by creating innovative mobility solutions that promote independence and accessibility for all.
Sunset Healthcare Solutions
Sunset Healthcare Solutions is still growing for what’s next. As a solutions-driven durable medical equipment (DME) partner, Sunset Healthcare consults with providers to tackle complex challenges with creativity and personalized support, delivering meaningful results.
Addressing market gaps is central to their mission. When Respironics discontinued its ventilator line in 2024, Sunset’s customers were left without reliable options, particularly for active heated vent circuits. In response, they developed comparable circuits with significant cost savings to improve patient access and outcomes and drive DME success.
Sunset Healthcare strives to make a positive and lasting impact on the greater homecare industry. Their team regularly participates in advocacy efforts on Capitol Hill alongside the American Association for Homecare to drive support for key legislation, ensuring that homecare needs are heard and addressed by lawmakers.
While Sunset Healthcare continues to innovate and adapt to the changing industry, their commitment to providing high-quality respiratory products at accessible prices remains the same. Sunset Healthcare industry-renowned customer service is still powered by knowledgeable and easily accessible in-house reps.
Do you have any ideas on how Sunset Healthcare might help your business or the homecare industry? Share them with their team!
Crum & Forster
Protection for Healthcare & Social Service Providers
You care for patients, residents and communities. Crum & Forster helps protect the organizations behind that care with specialized insurance solutions for home healthcare and social service providers. Backed by 200 years of experience, they understand the risks of complex, regulated mission-driven environments. Crum & Forster’s flexible underwriting, claims expertise, risk engineering and financial strength support providers with tailored coverage, including professional liability, general liability, workers compensation, commercial auto and excess insurance coverage.
Tranquility Incontinence Products
For more than 40 years Tranquility has pioneered superabsorbent technologies that help your customers and their caregivers manage incontinence challenges.
Based in Ohio, Tranquility continually innovates its products, offering three protection levels at varying price points to meet individual needs while protecting your business’ bottom line.
Offer Tranquility incontinence solutions to provide your customers greater confidence, comfort and security, as well as deterred skin breakdown, longer wear times and minimized risk of pressure wounds, infections and incontinence-related falls.
P.O. Box 129
Dunbridge, OH 43414
(800) 467-3224, ext. 6
customerservice@pbenet.com
