POCS
What Features to Expect From POCs by Budget
A comprehensive guide on features by cost
By Inogen Staff
Portable oxygen concentrators (POCs) can be life-changing for those who use them, but choosing the right one for their needs can be daunting.
Understanding the features and differences of each model can help care providers make informed recommendations to patients and decision makers. Alongside deep product knowledge, the ability to communicate these benefits to elderly or otherwise vulnerable patients is equally important.
In this article, we explore the challenges faced in recommending POCs to patients and what features to expect at a given price point.
The Challenges of Recommending POCs
The POC market is full of choice, with major manufacturers all making feature-packed and cutting-edge machines. However, every patient has different requirements, and the manufacturers’ promotional materials can make it seem like every feature is a must-have.
In reality, a lot of patients want a simple, lightweight and affordable POC from a brand they can trust. In addition, device cost is often the most important factor in decision-making.
What Patients Want From POCs

Affordability
Whether it’s covered by insurance or paid out of pocket, price is often a primary concern. If users are elderly or unable to work, this can be especially important..

Low Weight & Size:
Portability is one of the main things users look for, as the smaller and lighter the POC, the easier it is to carry throughout the day.

Battery Capacity
Like size, a larger battery capacity allows people to go about their day more easily, with fewer charges required.

FAA Approval
POCs with Federal Aviation Administration (FAA) approval can safely be used on planes, allowing the user to travel as they wish.

Oxygen Delivery
POCs must deliver the required amount of oxygen for the patient. Some may also offer adjustability and the ability to switch between pulse or continuous flow modes.

Ease of Use
For older patients and those with different needs, POCs need to be simple to operate.

Warranty, Repair & Return Policy
As a large investment, patients need confidence that their POC will meet their needs for a long time. They also need to know they have support should anything malfunction.

Noise
Patients who need to use their POC at night or in public spaces may want a machine that’s quiet and discreet.
Selling the Benefits of POCs at Different Price Points
Communicating the benefits of different POCs doesn’t have to be complicated. Focusing on the features that matter to the user should help guide their decision and ensure they purchase a machine that gives them their life back.
Swipe through the carousel below to see what you get for different amounts.
Prioritizing Patient Needs
Budget is often the primary decision factor for most people, so that is often the best place to start when advising patients on POCs. However, they all offer variations in size, weight and functionality, so understanding a user’s specific requirements and lifestyle factors is also vital.
Patients value recommendations that prioritize their long-term needs while also catering to their budget, and as a care provider, you’re in a strong position to ensure they invest in the right product for them.
Photos courtesy of Inogen
