RV AFTERMARKET

All in One Place

Smart RV systems can help technicians and end users alike, keep everything centralized and simplify troubleshooting.

By Michele Moore

RV PRO managing editor

As technology advances, so does its adoption in our vehicles — including RVs. More and more models are featuring smart RV technology, enabling end users to have greater awareness into the various systems housed inside their RV. To learn more about smart RV systems and what dealers need to educate their customers on, RV PRO spoke with five industry experts.

Dan Birkbeck

Technical Sales Manager Trek Systems

Mike Butler

Vice President of Sales Firefly Integrations

Jeff Gray

Director Recreation Division ASA Electronics

Hannah Corn

Vice President of Marketing Lippert

Matt Brady

Product Manager Dexter

Tell us about your smart RV technology and products.

Dan Birkbeck: [trekMount is an] all-in-one modular mounting bracket specifically for Victron Energy systems. It consolidates the inverter/charger, MPPT solar charger, DC-DC charger, Lynx Distributor, Cerbo GX and more onto a single pre-drilled bracket with built-in cable management and active cooling. It comes in two versions: trekMount Solo, a bracket for builders who want to wire the system themselves on a bench, and trekMount Ready, a fully prewired, preprogrammed and tested plug-and-play system assembled by our team in Denver, Colorado. We’re continuing to expand compatibility; an AC/DC version is already available that incorporates AC and DC distribution.

Mike Butler: We focus on building unified smart RV systems that bring scattered controls into one straightforward interface. Our standard platform centralizes over 55 different onboard components, including HVAC, awnings, lighting, smart batteries and inverters, on central touch screens. Users can manage everything from the main panel, wireless wall switches or through our RV+ mobile app. We are also expanding into more entry-level RVs with our Firefly Spark. Spark gives manufacturers a production-ready smart RV platform designed specifically for mid-tier floorplans. It removes the need for custom engineering, which helps brands add smart RV systems across more of their lineup without the complexity or cost of full-custom systems.

Jeff Gray: Our TPMS platform is engineered specifically for the RV and towable industries, delivering continuous monitoring of both tire pressure and internal tire temperature to identify developing issues before they become costly failures or safety concerns. By monitoring pressure trends, rapid and slow air loss, abnormal temperatures and sensor communication, the system gives RV owners greater awareness of what is happening at every tire, not just when a warning light appears. What sets Voyager apart is flexibility. Rather than forcing OEMs into a single closed ecosystem, our platform allows manufacturers to choose the sensor and monitoring solution that best fits their product and their customers. Whether information is displayed through a dedicated in-cab monitor, the vehicle’s existing display, a smartphone or an analog USB receiver, every solution is built on the same TPMS platform.

Hannah Corn: At Lippert, our approach to smart RV technology is centered on creating a more connected, safer and easier RV experience. Rather than focusing on a single product, we’ve developed an ecosystem of connected solutions that help RV owners monitor, control and protect their RVs from anywhere. At the heart of that ecosystem is OneControl, Lippert’s smart RV platform. OneControl allows RV owners to manage multiple coach functions from a mobile device, including lighting, awnings, slideouts, leveling systems, thermostats and other compatible components. The goal is to simplify RV ownership by bringing numerous controls into a single interface. While several Lippert technologies can integrate with OneControl, many of our smart RV products are also designed to operate as standalone solutions. Some products work within a connected ecosystem, while others provide dedicated safety, control or monitoring functionality independent of a central smart RV platform. Beyond OneControl, Lippert offers a variety of smart and connected technologies, including Tire Linc tire pressure monitoring system (TPMS), Bluetooth-enabled keyless RV door locks, propane tank sensors, temperature sensors, and Furrion Vision S camera systems. That portfolio extends beyond connected RV controls and includes advanced towing safety technologies, such as Lippert trailer ABS.

Matt Brady: DEX360 Smart Trailer is an advanced RV technology platform designed to make trailer ownership smarter, safer and more connected. Key features include TPMS and tire temperature monitoring for real-time tire health, battery monitoring to keep track of power status, a virtual odometer for trailer mileage, GPS tracking for location visibility and geofencing for added security and location-based alerts. By bringing these capabilities together in one connected system, DEX360 helps RV owners monitor critical trailer information, protect their investment and travel with greater confidence.

ASA Electronics’ Voyager interface. Photo courtesy of ASA Electronics

Why is this technology helpful?

Birkbeck: For the end user, trekMount means a cleaner, more reliable install with less exposed wiring and a smaller overall footprint, since the bracket wraps around the inverter and uses the space around it more efficiently. It’s also built exclusively around Victron Energy components, so customers get the space and installation benefits of trekMount without giving up any of the performance or durability they’d expect from a Victron system. For dealers and technicians, it dramatically cuts install time and reduces error: Instead of fabricating mounting points and running cable in a tight, awkward compartment, techs get predrilled and tapped holes for components, a mounting template and cable management already worked out. That means faster installs, fewer callbacks and a system that’s easier to service down the road.

Butler: For the person buying the RV, it removes the headache of managing half a dozen different control panels or tracking down separate phone apps. Everything sits in one place. Setting up camp, adjusting the lights or checking tank levels becomes simple, whether someone is standing in the kitchen or sitting outside. Automatic features like generator starting and power management also work behind the scenes to protect battery bank health and keep appliances running smoothly. For dealerships and service centers, centralized systems simplify both sales and repairs. A sales team can walk a buyer through the entire coach from a single screen instead of pointing to 10 different switches. When a unit comes in for maintenance, our onboard diagnostics display real-time fault codes directly on the display. This gives technicians instant visibility into what is going on, leading to faster repairs, higher first-time fix rates and reduced warranty claims.

Gray: For RV owners, continuous monitoring of tire pressure and internal temperature helps drivers recognize developing issues early, allowing them to respond before a small problem becomes a roadside emergency. For OEMs, dealers and service technicians, flexibility is equally important. Every RV platform is different, which is why we offer multiple sensor and display options that integrate seamlessly into new production while also supporting aftermarket installations. That flexibility reduces complexity and ensures customers receive the monitoring experience that best fits their RV. Just as importantly, partnering with Voyager means working with a company that understands the unique demands of the RV industry and is committed to supporting manufacturers and consumers long after production begins.

Corn: Today’s consumers have become accustomed to controlling and monitoring aspects of their lives through connected devices. Smart RV technology extends that expectation to the camping experience by giving owners greater awareness of what’s happening with their RV, whether they’re driving, camping or preparing for travel. For example, tire pressure monitoring systems help owners identify tire issues before they become roadside emergencies, and propane sensors reduce the likelihood of unexpectedly running out of fuel. OneControl reduces the complexity of operating multiple RV systems by consolidating controls into a single platform. For dealers, smart technology provides an opportunity to enhance the customer experience during both the sales and delivery process. Connected products create valuable demonstration opportunities and help differentiate units on the lot. As buyers compare RV features to the smart capabilities of their homes and vehicles, connected technologies can become a selling point. For technicians and service personnel, diagnostic visibility and connected systems can simplify troubleshooting. Smart products often provide users with more information about system status, allowing for more informed conversations between owners and service teams. In addition, many of these products are designed to integrate into familiar RV systems, making upgrades and replacements more approachable. The broader industry is also moving toward increased adoption of safety-focused technologies.

Brady: DEX360 Smart Trailer technology benefits both RV owners and the professionals who support them. For the end user, features such as TPMS, tire temperature monitoring, battery monitoring, GPS tracking, geofencing and a virtual odometer provide greater visibility into the trailer’s condition, location and usage. This can identify potential issues earlier, improve security, simplify maintenance planning and give owners greater confidence while traveling. For RV dealers and technicians, DEX360 can provide useful trailer data that helps streamline troubleshooting, service and maintenance conversations. Access to information about tire conditions, battery status, mileage and trailer usage can help technicians better understand potential issues and support more efficient diagnostics. For dealers, connected technology also enhances the customer experience by offering a modern, differentiated feature that can strengthen engagement throughout the ownership life cycle.

Dexter’s DEX360 Smart Trailer System. Photo courtesy of Dexter

Can it be installed in all RVs? If so, what do dealers need to know about installing it?

Birkbeck: trekMount is designed to work across RVs, camper vans, overland vehicles and specialty trailers. The trekMount is currently built around the Victron MultiPlus-II 3000VA inverter/charger, though we have a new trekMount Flex product that can be used with any inverter/charger. trekMount and Victron systems are compatible with any battery brand, and most common Victron components have dedicated mounting points. For older or preowned RVs, installation is straightforward as long as there’s room for the bracket’s footprint (24 inches x 22.5 inches x 6.75 inches without components). If a customer is using a component we don’t currently support with predrilled holes, we’ll work with them to either drill custom holes in an open area of the bracket, or they can mount that component separately.

Butler: Our smart RV systems are exclusively designed for OEM factory installation during the manufacturing process. They cannot be installed as an aftermarket upgrade by dealers or service technicians, though platforms like Firefly Spark give OEMs flexible options for midproduction integrations across different floorplans.

Gray: Yes. Voyager’s TPMS platform is designed to support virtually every RV and trailer application. For OEM production, manufacturers can choose between in-tire banded nylon strap sensors and valve-mounted sensors depending on wheel design and application. Banded nylon strap sensors are ideal for aluminum wheels, while valve-mounted sensors provide another proven factory-installed solution. For existing RVs and trailers, valve stem screw-on sensors offer a simple retrofit that can be installed without removing the tires or replacing the wheels. Because wheel specifications vary between manufacturers, proper sensor selection remains important. Our team works closely with OEMs to ensure the right solution is specified from the start.

The Furrion Vision S camera system. Photo courtesy of Lippert

Corn: Compatibility varies depending on the product, but one of the major trends we’re seeing in the smart RV category is the growth of aftermarket solutions. Many connected products are designed to be installed on a wide range of existing RVs and trailers, not just newly manufactured units. This creates opportunities within the pre-owned RV market. Dealers can offer smart technology upgrades as part of reconditioning efforts, predelivery packages or consumer upgrade programs. Rather than requiring customers to purchase a new RV to access modern technology, many connected products can be added to existing units. From an installation perspective, dealers should focus on three key areas:

  • Compatibility Verification: Always verify model-specific fitment requirements, available power sources and integration needs before installation.
  • Connectivity Requirements: Many smart products use Bluetooth or app-based functionality. Dealers should educate customers on smartphone compatibility and app setup during delivery.
  • Customer Onboarding: Installation is only part of the process. Taking a few extra minutes to help owners pair devices, register products, and understand available features can dramatically improve customer satisfaction and adoption.

Brady: DEX360 Smart Trailer is designed for broad compatibility with many towable RV applications, with installation requirements that depend on the RV’s configuration. Dealers should ensure that compatible sensors and components are properly installed, powered and paired with the DEX360 system app to ensure proper TPMS, battery monitoring, GPS tracking and related connected features. The system installation is designed to be straightforward, but dealers are encouraged to follow the recommended installation procedures and verify system connectivity and sensor operation before delivery.

Firefly Spark. Photo courtesy of Firefly Integrations

What are the basics someone needs to know to operate it?

Birkbeck: trekMount itself doesn’t add any operational complexity; it’s a mounting and wiring solution, not a control system, so customers still operate their Victron system exactly as they would otherwise (via the Cerbo GX, VRM or VictronConnect app). What dealers should communicate is the build process; we can work with customers (or dealers) to size the system and select the correct components, or they can determine that themselves. We then build a 3D mockup to confirm fit and placement, and the bracket ships either as trekMount Solo, ready for mounting components and wiring, or as trekMount Ready, [which is] fully wired, programmed and tested so it’s essentially plug-and-play on install day.

Butler: If a customer knows how to use a smartphone, they can operate a Firefly system. We also have a YouTube channel with how-to videos. The main operational points to cover during a walkthrough are:

  1. Unified Touchscreen: Main functions like climate controls, slides and tank levels are grouped under clear icons on one display.
  2. One-Touch Master Controls: Owners can shut off all lights with a single button press or run custom lighting scenes like “theater mode” without adjusting individual channels.
  3. Automated Power Monitoring: The system handles power distribution automatically. Auto Generator Start and load shedding manage electrical draws to prevent tripped breakers and protect battery life.
  4. Mobile App Pairing: The RV+ app lets owners mirror panel functions directly on their personal mobile devices, either locally or remotely.

Gray: The basics are straightforward: the system continuously monitors tire pressure and temperature and communicates that information through the customer’s selected display method. Depending on the configuration, information can be viewed through a smartphone app, the vehicle’s existing screen, a dedicated in-cab display or an analog USB dongle. Dealers should educate customers on how to access their tire information and how to recognize alerts of abnormal conditions. Customers should pay attention to indications of underinflation, overinflation, rapid or slow pressure loss, complete pressure loss, abnormal tire temperature and sensor communication loss.

trekMount AC/DC. Photo courtesy of Trek Systems

Corn: The most important thing dealers can do is help customers understand that successful smart RV ownership starts with familiarity and confidence. A few best practices include [helping] customers download the app and [completing] setup before leaving the dealership to establish familiarity; [helping] customers understand what notifications they’ll receive and what actions they should take when alerts occur; [showing] owners how to operate systems manually when necessary, for example, Lippert’s Bluetooth keyless lock; [and] demonstrating real-world applications rather than discussing technical specifications. Showing an owner how to check propane levels from a campsite, monitor tire pressure during travel or use a camera system as a security solution tends to drive stronger engagement and understanding.

Brady: The DEX360 app is designed to be intuitive and user-friendly, making it easy for customers to download the app, register their trailer and select a subscription plan. Dealers can help customers get started by showing them how to connect to the DEX360 system, navigate the feature icons, check system and sensor statuses, understand alerts and set up available features such as GPS tracking and geofencing. Dexter has also developed dedicated DEX360 support materials for both dealer sales teams and end users. These resources are designed to support the entire customer journey, from the initial product conversation and purchase decision through setup and ongoing ownership. Dealers can also access videos, installation guidance and the DEX360 landing page for additional product information, training and support resources.

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